Security
officeDesk Live uses state-of-the-art security features including built-in 128-bit RSA RC4 cipher encryption for data sent to and from the servers, password lockout protection, inactivity timeout, and customizable user rights and permissions.
Firewalls
Our firewalls are award-winning ASIC-based hardware units that deliver real time enterprise-class protection including network-based intrusion detection and prevention, virus protection, content filtering, and spam protection. Our firewalls are continuously updated against the latest threats, spam, viruses, and spyware.
Reliability and Scalability
Our servers, switches, and firewalls are cutting-edge technologies that are monitored and updated continuously. Software is tested and configured in our test environment to ensure reliability and stability before applications are launched on officeDesk Live. Redundant clustered failover servers are in place to guarantee a bulletproof backbone.
Continuous Monitoring
Automated monitoring is performed 24/7 to automatically correct problems and alert IT staff when resolution requires intervention. Monitoring systems immediately detect a server non-response, log the event, take server off-line and substitute a standby server, as well as alert officeDesk Live IT staff by e-mail and text message.
